India: Saurer's State-Of-The-Art Service Centre At Mohali

Company Performance

India: Saurer's State-Of-The-Art Service Centre At Mohali

The re-established Saurer Group inaugurated its state-of-the-art service centre at Mohali, near Chandigarh, on August 1, 2014. Aimed at further enhancing customer service in the Chandigarh region, the new premises include sales, after sales and a state-of-the-art service centre. Daniel Lippuner, CEO of the Saurer Group, officially inaugurated the premises, together with the local sales and service team. This goes to emphasise the `customer first' attitude throughout the whole group.

While addressing the opening ceremony, Lippuner expressed the management's passion for innovation, customer care, and quality and explained that the regional presence of a strong workforce and a state-of-the-art facility are important steps to ensure the group achieves its primary goal of customer satisfaction.

Angelo Bonacci, Regional Sales Director of Schlafhorst, said that, considering the strategic decision taken in 2006 to set up offices in the region and the ever growing customer base, today Saurer is expanding the facility to ensure an increased level of customer service. The new facility at Mohali, will allow the Group to be even closer to the customers, he believes.